Mercy Corps announces vacancy for Liaison Officer (Re-advertisement). Interested candidates can apply for the job. Read the full article below for the job details.

Essential Job Responsibilities

The specific duties and responsibilities of the Liaison Officer include, but are not limited to, the following:

Government Liaison

  • Develop good relationships and communication with Government Departments and Ministries.
  • Facilitate interaction with government and local authorities on behalf of Mercy Corps Nepal.
  • Develop new methodologies to improve the liaison processes.
  • Keep  abreast  of  the  latest  data/  developments/  structures,  necessary  for  Government  Liaison Implementation in context of changing Government structure in Nepal affecting MCN.
  • Organize orientation to Program Managers and Senior Management to about the new changes in Government structure and their implication to MCN and its programs.
  • Pro-actively liaise with government bodies and other government stakeholders, and support MC in securing approvals and submitting reports to relevant government ministries.
  • Ensure regular meetings with various government officials at central, province and district level are held during project planning and implementation, including DPAC and CPAC meetings.
  • Coordinate and correspondence with government bodies on matters that include but are not limited to visas, NOCs, permits, project agreements, project amendments, custom, tax certificates and meetings.
  • Responsible for support for documentation of semi-annual reports.
  • Be responsible to ensure MC personnel develop and interact with Province, Municipal and DCC level government network for smooth functioning of MC Programs
  • Develop required  1-2  pager  documents as  a  communication tool to the  relevant  stakeholders  in collaboration with the MCN Team.
  • Coordinate and work closely with Operations, Finance and Program Department to provide support on event management, emergencies and other tasks related with government, documentation, and follow- up.
  • Represent Mercy Corps, as advised by Country Director, to government and authorities and assist in coordinating meetings with government bodies as required

Operations Support

  • Deal with outside visitors who appear in search of organization information, data and other information.
  • Support Administration for the renewal of vehicles and obtain no pollution certificate at the Department of Transport.
  • Support Administration for the annual vehicle insurance.
  • Support Finance Department to collect and submit tax related documents, banking procedures and liaise with Citizenship Investment Fund and Provident Fund Office.
  • Support Administration and Logistics and Program Support for the logistics arrangements for events and meetings.
  • Obtain customs and duty exemption certificates from the relevant authorities as and when required.
  • Support Program Team during the emergency response for the logistics arrangements. 

Documentation and Compliance

  • Ensure MC programs follow all relevant government guidelines.
  • Help plan and conduct M&E visits to field sites with government agencies and stakeholders.
  • Be responsible to ensure all project agreements in MCN are designed in line with the Social Welfare Council and Government of Nepal’s requirement.
  • Ensure mid-term and final evaluations are carried out as stipulated in the project agreements.
  • Ensure all necessary project documents are in line with SWC’s requirement
  • Be responsible for preparing data-base for visa, registration, and other legal documentation for Mercy Corps expatriate staff.
  • Ensure MCN finance and compliance requirement are fulfilled during the process

Safety and Security

  • Collect and prepare daily security updates from AIN and Government Authorities and share with staff.
  • Advise staff on alterations to security concerns, when necessary.
  • Ensure all property has adequate first aid kits, fire extinguishers etc.
  • Assist  Head  of  Operation  in  conducting  or  arranging  for  training  to  increase  security  and  safety awareness.
  • In coordination with the Head of Operations (Security Focal Point) review, and, update all security systems and protocols as required.
  • Assess security situation on day-to-day basis and formalize line of action in consultation with the Head of Operations.
  • Conduct threat assessment for all MC offices and operations.
  • Support Head of Operations to conduct and arrange training to increase security and safety awareness.
  • Ensure  all  MC  staff  at  central  and  field  offices  are  oriented  and  trained  on  safety  and  Security Management Plan, Sops, and contingency plan.
  • Update Phone Tree and other required communication activities for the safety of the staffs

Influence & Representation

  • Represent MC at security meetings and with local governments and authorities.
  • Disseminate security information to all staff in a timely manner; facilitate Security Management Team meetings.
  • Provide security briefing to all new staff.
  • Assist Country Director and Head of Operations, as required, in developing and implementing strategies to continue work in times of heightened security
  • Participate in regional security dialogue and information sharing.


Ensure compliance with security procedures and policies as determined by country leadership. Proactively ensure that team members and community operate in a secure environment and are aware of policies. 


  • Mercy Corps as a humanitarian agency is expected to respond as and when a crisis and humanitarian situation engulfs. As an MC employee all staff are expected to be part of humanitarian and emergency response in addition to their regular roles and responsibilities.
  • Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
  • Conduct themselves both professionally and personally in such a manner as to bring credit to Mercy Corps and not to jeopardize its humanitarian mission.
  • Other duties as assigned by the supervisor and or Country Director.

Knowledge and Experience:

  • Bachelor’s Degree in law, social science, political science, philosophy, or related subject.
  • 1-3 years of experience in humanitarian interventions/ programs preferable in the field of liaison with Government.
  • Good understanding and knowledge of government settings/ functioning in Nepal is required.
  • Demonstrated  understanding  of  complex  emergencies,  related  security  concerns  and  appropriate responses with experience in insecure environments.
  • Demonstrated attention to detail, following procedures, meeting deadlines, and working and problem- solving independently and cooperatively.
  • Knowledge of Mercy Corps systems and procedures desirable.
  • Proven skill in negotiation, representation, communication, and public relation management.
  •  Excellent oral and written English skills required; proficiency in local languages is a plus.

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Mercy Corps has been operating in Nepal since 2005, implementing programs in food security, agriculture, market development, financial services, girl’s education, climate change adaptation and disaster risk reduction. We take a systems-based approach in our programming, with the aim of improving the lives and potential of vulnerable individuals and communities across Nepal.

Click here to apply

Application Deadline: 9th Jan, 2022

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